Monitors not Working with Docking Station

Summary:

If you are experiencing issues with your docking station not working correctly with your monitors, please follow these troubleshooting steps: 

Step 1. Does the monitor have a display cable leading from the monitor to the docking station?

Step 2. Is the monitor plugged into a power source via the power cable?

Step 3. On your computer while plugged into the docking station, when you right click on the background screen and choose display settings: Does the display settings show multiple monitors? If not, in the category multiple displays, is the option for "Extend these displays" selected? 

Step 4. Have you run Dell Command Update application to check if you have the most current drivers for your docking station? Usually this is installed by default, but if missing on your laptop, you can install it via https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=r284x (May need to contact IT @ 720 279 5779 to assist with the install)