This KB is to assist users on how to create a new Hyperfind in UKG PRO as well as add a user to a Hyperfind
Step 1. Navigate to https://encore.ultipro.com
Step 2. Click "Team time"
Step 3. Click "Team timecards"
Step 4. Click "Select hyperfind" option
Step 5. Click the "Search" field to search for the wanted preexisting Hyperfind
Step 6. Click "New hyperfind" if you wish to create a new hyperfind
When editing the Ad Hoc Hyperfind, choose the following options to save the Hyperfind for future use: Click the "No" field.
Saving Hyperfind for Future use and how to Find it once Saved
Step 1. When editing the Ad Hoc Hyperfind, choose the following options to save the Hyperfind for future use: Click the "No" field.
Step 2. Click the "Personal" field.
Step 3. Click this text field to name your new Hyperfind
Step 4. Click "Save as"
Step 5. To find the Hyperfind you just created: Click on the Hyperfind field
Step 6. Click the "Search" field.
Step 7. Click on the name of the newly created Hyperfind to use it
Creating a Hyperfind Continued
Step 8. Click "yes" on Adhoc for this hyperfind to be used one time and not save for future use
Step 9. Click "Add conditions"
Step 10. Select the wanted conditions you need for your hyperfind through the various options available in this view
Step 11. Once the wanted option is found and highlighted, click the add button below to make that option a condition in your hyperfind
Step 12.Review the condition you just added to make certain it is correct
Add a user to a Hyperfind in WFM (Step by Step)
For adding employees to a hyperfind, remember to use the ID number rather than first name or last name for the employee as the ID number is more reliable!
Step 1. Choose the Click "By ID" option
Step 2. Click the "Search" field and type in the wanted employee's ID number
Step 3. Click this button to add the wanted employee
Step 4. Click "Add"
Step 5. Click "Apply"
To add a user by "Reports To" option
Step 1. In the wanted Hyperfind, Click "Reports To"
Step 2. Click on the supervisor/manager that the employee reports to
Step 3. Click "Add"
Step 4. Hint: Can add multiple supervisors/managers by clicking on multiple supervisors/managers in the reports to field
Step 5. Click "Add"
Step 6. Click "Apply" once all wanted supervisors/managers have been added
Check if user is found using new Hyperfind
Step 1. Click, Test Hyperfind in the bottom left hand corner of the screen: If the user is not listed/ searchable (Bottom image as reference), an issue may be present in the configuration of the search. If the user is listed, the ticket sender may be trying to search for a user when the are on leave during that time frame window they have chosen
Step 2. Once all wanted conditions have been added in this way, click the apply button in the bottom right to create your new hyperfind
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