Brian Landrum

To connect to network/shared drives at home or on any network other than Encore01 or Encore_Job, you must connect to our VPN, FortiClient. There are two ways to do so, outlined below: A. Connect vi...

CoPilot will now automatically rebook a new/created meetings/events to a different conference room without confirmation for users with CoPilot licenses. The steps below outline the prevention steps...

 Summary: This article walks you through how to sign into Bluebeam on an iPad using your SSO Encore account username and password.  A. Initiate the sign in process.1. Click the Studio logo2. Click ...

Summary: M365 or Distribution email groups can be easily managed by following the steps below without submitting a ticket or waiting on IT.  Open the group in the Admin CenterOpen the link: Exchang...

 Summary: A bug affected multiple companies and wiped many iPads from our system. To add the iPad back into our system and load accounts/apps, we will need to reset the iPad, add it back into manag...

  Summary:  This article outlines the process of adding a shared calendar in Outlook.   Step 1. Open the Calendar in Outlook.   Step 2. Open shared calendars 1. Click "Add" (in the top bar) 2. In...

  Summary:  Most Teams meeting invites created by external companies are quarantined when forwarded due to the nature of Outlook items. To avoid this, forward the meeting invite from the event in t...